Reference

Your Account, Our Rules — What You Need to Know

Before you deposit through bKash, place a bet, or browse the lobby, these terms set out exactly how your fb7 account works and what both sides are agreeing to.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredOne account per personTerms subject to change
fb7 Your Account, Our Rules — What You Need to Know
TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear, or if you have a question about how a specific clause applies to your account, our support team can walk you through it. Reach out before taking action on your account — especially for disputes, wallet holds, or verification requests.

Live Chat Available directly through your account dashboard — the fastest way to get a terms clarification or account query resolved.
Email Support Send detailed queries about your account, transaction history, or a specific terms clause to our support address listed in your account settings.
Account Help Centre The help centre inside your account covers the most common terms questions — account limits, wallet rules, and what triggers a verification request.
HOW WE HANDLE YOUR ACCOUNT

Account Security, Data and Your Rights

Your fb7 account and the data tied to it are handled under a clear set of practices. We collect only what is needed to run your account, process payments through bKash, Nagad, or Rocket, and meet our verification requirements. We do not sell your data to third parties. You can request a copy of the data we hold, ask us to correct inaccuracies, or submit a closure request at any time through the support channels above — we will respond within the timeframe stated in our privacy policy.

Account Security

Your account is protected by password and OTP verification. If you suspect unauthorised access, contact support immediately and we will lock the account.

Data Retention

We retain account data for the period required by our operating obligations. After account closure, data is held only as long as necessary and then removed.

Cookie Use

We use cookies to keep your session active and to remember your wallet preference between visits. You can manage cookie settings through your browser.

Requesting Changes

To update personal details, dispute a transaction, or request account data, contact support via live chat or email — we do not process these requests through third parties.

Common Questions About These Terms

Straight answers to what people actually ask when they read through an account agreement for the first time.

These terms apply to anyone who opens or uses an fb7 account. Eligibility depends on your local law and whether our services are available in your region.

Depending on the breach, we may restrict, suspend, or close your account. Wallet funds are subject to a verification review before any release.

Yes. We update these terms when our services change. The current version is always on this page, and continuing to use your account after an update means you accept the revised terms.

Submit a closure request through live chat or email support. Any balance in your wallet will go through the standard withdrawal verification process before it is released.

Yes. All deposits and withdrawals — whether through bKash, Nagad, or Rocket — fall under the payment terms in this agreement. The same verification rules apply to all methods.

Contact our support team first. If the issue is not resolved at that stage, the escalation process is set out in the disputes section of these terms.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.